Personal information you disclose to us

In Short:  We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. 

We collect names; phone numbers; email addresses; mailing addresses; contact preferences; billing addresses; debit/credit card numbers; and other similar information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link here: https://stripe.com/gb/privacy

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

In Short:  We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

• To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
• To post testimonials. We post testimonials on our Website that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at info@swdrivermedicals.com and be sure to include your name, testimonial location, and contact information.
• Request feedback. We may use your information to request feedback and to contact you about your use of our Website.
• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• Fulfil and manage your orders. We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Website.
• Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
• To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the “WHAT ARE YOUR PRIVACY RIGHTS?” below).
• Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
• For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Place API). To find out more about Google’s Privacy Policy, please refer to this link. We use certain Google Maps Platform APIs to retrieve certain information when you make location-specific requests. This includes: post code; and other similar information. A full list of what we use information for can be found in this section and in the previous section titled “HOW DO WE USE YOUR INFORMATION?”. We obtain and store on your device (‘cache’) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document. The Google Maps Platform APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein and Norway) or United Kingdom, please take a look at our Cookie Notice.

In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

In Short:  We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

In Short:  We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@swdrivermedicals.com.

In Short:  In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website visit http://www.aboutads.info/choices/.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

If you have questions or comments about this notice, you may email us at info@swdrivermedicals.com or by post to:

South Wales Driver Medicals

7 Talygarn Street

Cardiff

CF14 3PS

United Kingdom

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here.

Our Terms and Conditions

The South Wales Driver Medicals website (www.swdrivermedicals.com) is owned and operated by SAAH Limited.

SAAH Limited is a company registered in England and Wales. Our company registration number is 06772605 and our registered office is:

7 Talygarn Street

Cardiff

CF14 3PS

United Kingdom

This website is provided for use free of charge and is subject to these Terms and Conditions. By using this website, you agree to be bound by these Terms and Conditions. If you have any questions regarding these Terms and Conditions, please see the ‘Contact Us’ section of the website or address your letter to The Webmaster at the above address.

South Wales Driver Medicals has taken every reasonable care to ensure that all the information on this site is correct and accurate. However, should any information on this site be technically inaccurate, or should there be any typographical errors, then South Wales Driver Medicals excludes to the fullest extent permitted by law any liability howsoever arising from such technical inaccuracies or typographical errors.

The information on this website is directed for the use of any person living within the United Kingdom. Accordingly, all information within this site complies with the regulatory authorities’ requirements of those jurisdictions and is compliant under the law of England and Wales. This website can be accessed by persons outside of those jurisdictions and accordingly South Wales Driver Medicals cannot confirm whether this site is compliant with any regulatory requirements or laws of such territories and accepts no liability for any user accessing this website outside of the territorial jurisdictions of the United Kingdom.

To the full extent permitted by law you will agree that we will not be liable to you or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the South Wales Driver Medicals website.

Nothing in these Terms and Conditions shall exclude Precision Driver Medical’s liability for personal injury or death caused by its negligence.

The South Wales Driver Medicals website contains links to other websites. South Wales Driver Medicals accept no liability whatsoever for information contained on these sites. Any links to the South Wales Driver Medicals website are not permitted without our expressed consent.

Information on the South Wales Driver Medicals website may be retrieved and stored on a computer screen or disk or printed format provided that all information and copyright or proprietary notices are kept intact. No licence is granted to you in these Terms and Conditions to use any trademark of South Wales Driver Medicals without limitation.

Any personal data relating to you will only be used by South Wales Driver Medicals in strict accordance with the Data Protection Law and within the guidelines of medical confidentiality.

To book a medical appointment you can either book online at www.swdrivermedicals.com or call us on 029 20 30 90 76.

When we accept your booking, we will email you a confirmation at which point a contract will be established. You will be notified of your date, location and time of appointment. The email will also contain information about what to bring to your appointment.

If you do not receive this confirmation prior to the date of your appointment, you must inform us so that we can arrange for this to be sent to you. You must not fail to attend an appointment because you have not received the email confirmation and if you choose not to attend the appointment because of this, you will not be issued a refund for the medical examination.

Please note it is your full and sole responsibility to ensure that the type of medical examination you book is appropriate to your needs. South Wales Driver Medicals will not, under any circumstance accept any responsibility or liability for incorrectly booked assessments.

You must provide at least 3 working days’ notice if you wish to cancel or reschedule your medical appointment. We will provide full refunds if cancellation request is provided at least 3 working days prior to the medical appointment.

No refunds will be given for lateness or failure to attend your medicals at your appointed time. This includes failure to attend your appointment due to poor weather conditions.  South Wales Driver Medicals cannot be held responsible for external environmental conditions outside our control.

If for any reason we are unable to go ahead with the medical as planned our liability for the cancelled appointment will be limited to the refunding of the sum paid by you for the medical appointment and we will not, under any circumstance, accept liability for or otherwise be held responsible for any consequential loss that you might incur as a result of the cancellation.

It is your full and sole responsibility to check the form for accuracy and completeness before submitting it to the DVLA or relevant third parties. If you have any queries regarding your form please speak to the doctor during your appointment or contact us prior to submission of you completed form.

If your licence is delayed or refused due to any of our acts or omissions (such as failing to tick boxes or incomplete forms) you accept and acknowledge that our liability will be limited to the cost of the medical examination that you booked with us. You agree, without exception, that any losses or costs arising directly or indirectly from the form not being completed correctly / completed cannot be claimed for against us.

If the DVLA, TfL or any licensing authority requests further information due to an underlying medical condition, we will not under any circumstance, accept liability for or otherwise be held responsible for any consequential loss that you might incur as a result of the delay in processing your licence application.

If you use our services for any commercial or business purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If any provision of these Terms and Conditions is found to be invalid by any court having jurisdiction within the territories of England and Wales, the invalidity of that provision will not affect the validity of all other provisions within the Terms and Conditions which shall remain in effect and in full force.

If you breach these Terms and Conditions and South Wales Driver Medicals take no immediate remedial action under the law then South Wales Driver Medicals retains its right to remedy at a later date in any situation where such a breach occurs.

Any person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any of these Terms and Conditions but this shall not affect any right or remedy by a third party available under the Act.

These Terms and Conditions are governed by the laws of England and Wales.

Company Registration No. 06772605.